GDPR Compliance

Last updated: October 1, 2025

1. Introduction

This GDPR Compliance page explains how Jelly Blocks complies with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), United Kingdom, and Switzerland. We are committed to protecting your privacy and ensuring your rights under GDPR.

2. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., analytics, marketing)
Contract: Processing is necessary to provide the Game services you've requested
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving the Game, preventing fraud)
Legal Obligation: Processing is necessary to comply with the law

3. Your Rights Under GDPR

As a user in the EEA, UK, or Switzerland, you have the following rights:

3.1 Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

3.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3.3 Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

3.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

3.5 Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

3.6 Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

3.7 Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

4. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

support@jellyblocks.app

Please include the following information in your request:

Your full name
The email address associated with your account (if applicable)
A description of the right you wish to exercise
Any relevant information to help us locate your data

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months.

5. Data We Collect

We collect and process the following categories of personal data:

Device information (device model, operating system, unique identifiers)
Game usage data (levels played, scores, achievements)
Technical data (IP address, browser type, time zone)
Analytics data (app interactions, session duration)
Purchase data (transaction information for in-app purchases)

For a complete list, please refer to our Privacy Policy.

6. How We Use Your Data

We use your personal data to:

Provide and maintain the Game
Improve game performance and user experience
Process in-app purchases
Communicate with you about the Game
Detect and prevent fraud or technical issues
Comply with legal obligations

7. Data Sharing

We share your data only with:

Service Providers: Third-party companies that help us operate the Game (subject to strict data processing agreements)
Legal Authorities: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or asset sale (you will be notified)

We do not sell your personal data to third parties.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Other legally approved transfer mechanisms

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Typical retention periods:

Game progress data: Retained while your account is active
Analytics data: Retained for up to 24 months
Purchase data: Retained for up to 7 years (for tax and accounting purposes)

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication
Employee training on data protection

11. Children's Data

The Game is suitable for all ages. If the user is under 16 years old (or the age of digital consent in your country), we require parental consent before processing their personal data. Parents or guardians can contact us to review, modify, or delete their child's data.

12. Automated Decision-Making

We do not use your personal data for automated decision-making, including profiling, that produces legal effects or similarly significantly affects you.

13. Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority:

EEA: Contact your national data protection authority
UK: Information Commissioner's Office (ICO) - ico.org.uk
Switzerland: Federal Data Protection and Information Commissioner (FDPIC)

We encourage you to contact us first at support@jellyblocks.app so we can address your concerns directly.

14. Updates to This Page

We may update this GDPR Compliance page from time to time. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, by providing additional notice.

15. Contact Information

For any questions or requests regarding GDPR compliance, please contact us: